Our promises
Know exactly what we will and won't do.
These rules keep families safe and keep our work clearly outside legal practice. We hold ourselves to them with every family.
We always
- Screen every family and record why they want privacy.
- Get your signed permission before acting as your authorized agent.
- Say "not legal advice" at signup and on every report and brief.
- Keep the least data we can, encrypted, and delete what we don't need after setup.
- Tell you what we can't remove, like an existing deed.
- Let you keep your full report, even if you stop paying.
- Use official forms and agent channels, and have a person complete CAPTCHAs and phone checks.
We never
- Choose, recommend or draft trusts, LLCs, deeds or any legal document.
- Act as a trustee, nominee manager or registered agent.
- Help anyone hide from creditors, courts, police or a co-parent.
- Sell alias identities or enroll anyone in a program they don't qualify for.
- Run a report on someone who didn't ask for it.
- Promise invisibility or call a report a guarantee.
- Pay attorneys, advisors or real estate agents for referrals.
- See or store your passwords.
- Bypass a site's CAPTCHA or security checks.
Who we don't work with
Privacy is for safety, not for avoiding obligations. Every adult answers these questions before work starts. A yes to any of them means a full refund and a suggestion to talk to a lawyer.
- Someone with a pending lawsuit, judgment or bankruptcy, or creditors they're avoiding
- Someone in a custody dispute over where a child lives
- Someone subject to a restraining or protective order
- Someone avoiding service of legal papers or police
- Anyone asking us to find, locate or report on another person
- Anyone who can't verify their identity with a photo ID
Escaping abuse? Most states, including Florida, run a free Address Confidentiality Program that keeps your address out of public records. The National Domestic Violence Hotline, 1-800-799-7233, can connect you. We'll point you there rather than sell you a service.
Why storing less is part of the service
A list of our clients would show where wealthy families live. So we collect only what each step needs, keep it encrypted and delete it once setup is done.