# Verified consumer freeze routes Verified consumer freeze routes with official sources, check dates, scope, CSV and JSON. Source: https://golowprofile.com/reference/credit-freezes (updated 2026-10-24) Last updated October 24, 2026 Use the official company routes below to manage consumer-file freezes. A freeze restricts certain access. It does not delete a source record or freeze another company. ## What does this edition cover? This edition contains only the named, individually verified companies and controls. It does not claim complete CFPB-directory coverage. No personal freeze was placed or lifted in this research. Version 1.0. 12 published rows. Last verified October 24, 2026. | Company | File or control | Official action route | How to start | Official phone | Account or PIN | How to lift | Limits | Source and check date | | --- | --- | --- | --- | --- | --- | --- | --- | --- | | Equifax | Nationwide credit | [Open official route](https://www.equifax.com/personal/help/article-list/-/h/a/place-lift-remove-security-freeze/) | Online, phone or mail | 888-298-0045 | Free myEquifax account online | Temporary lift or permanent removal | | [Equifax consumer instructions](https://www.equifax.com/personal/help/article-list/-/h/a/place-lift-remove-security-freeze/)Checked 2026-10-24 | | Experian | Nationwide credit | [Open official route](https://www.experian.com/help/credit-freeze/) | Online; phone and mail routes also listed | 888-397-3742 | Free Experian account; no PIN | Schedule a thaw or permanently remove the freeze | | [Experian consumer instructions](https://www.experian.com/help/credit-freeze/)Checked 2026-10-24 | | The Work Number | Employment and income verification | [Open official route](https://employees.theworknumber.com/employee-data-freeze) | Online, phone, mail or secure email | 800-367-2884 | Not independently verified | Online, phone, mail or secure email | A freeze can delay loan, employment or benefit verification. | [The Work Number consumer instructions](https://employees.theworknumber.com/employee-data-freeze)Checked 2026-10-24 | | LexisNexis Risk Solutions | LexisNexis consumer disclosure reports | [Open official route](https://consumer.risk.lexisnexis.com/freeze) | Online, phone or mail | 800-456-1244 | PIN | Temporary lift or permanent removal | Exceptions can allow access. This does not delete public records or freeze other companies. | [LexisNexis Risk Solutions consumer instructions](https://consumer.risk.lexisnexis.com/freeze)Checked 2026-10-24 | | National Consumer Telecom & Utilities Exchange (NCTUE) | Telecommunications, pay TV and utility accounts | [Open official route](https://nctue.com/consumer/) | Online, phone or mail | 866-349-5355 | Consumer portal account | Temporary lift or permanent removal | | [National Consumer Telecom & Utilities Exchange (NCTUE) consumer instructions](https://nctue.com/consumer/)Checked 2026-10-24 | | DataX | DataX credit report | [Open official route](https://consumers.dataxltd.com/consumerCreditFreeze) | Online or mail | | Not independently verified | Lift or remove the freeze | DataX offers a separate consumer file control. Do not email identity documents. | [DataX consumer instructions](https://consumers.dataxltd.com/consumerCreditFreeze)Checked 2026-10-24 | | Clarity Services | Clarity credit file | [Open official route](https://www.clarityservices.com/support/security-freeze/) | Online; mail, fax and phone also listed | 866-390-3118 | Not independently verified | Temporary lift or permanent removal | | [Clarity Services consumer instructions](https://www.clarityservices.com/support/security-freeze/)Checked 2026-10-24 | | TransUnion | Nationwide credit | [Open official route](https://www.transunion.com/credit-freeze) | Request directly online, by phone, or by mail | | Follow the current company instructions | Permanently remove or temporarily lift through TransUnion | Official route verified. No personal freeze request was tested. No unsupported timing or child eligibility is stated. | [USAGov, How to place or lift a security freeze](https://www.usa.gov/credit-freeze)Checked 2026-10-24 | | ChexSystems | Checking and savings account file | [Open official route](https://www.chexsystems.com/) | Call the official freeze number or use the company website | 800-887-7652 | Follow the current company instructions | Follow the current official lift instructions | Official route verified. No personal freeze request was tested. No unsupported timing or child eligibility is stated. | [Wisconsin DATCP, Credit Report Security Freeze](https://datcp.wi.gov/Pages/Publications/IDTheftCreditReportFreeze632.aspx)Checked 2026-10-24 | | Innovis | Credit report | [Open official route](https://www.innovis.com/personal/securityFreeze) | Use the official online security-freeze route or call Innovis | 800-540-2505 | Follow the current company instructions | Follow the current official lift instructions | Official route verified. No personal freeze request was tested. No unsupported timing or child eligibility is stated. | [North Dakota Attorney General, Credit Security Freeze](https://attorneygeneral.nd.gov/consumer-resources/credit-security-freeze/)Checked 2026-10-24 | | NCTUE prescreen opt-out | Preapproved-offer lists | [Open official route](https://nctue.com/consumer/) | Call NCTUE or mail its opt-out request | 888-327-4376 | Not applicable | Contact NCTUE about opting in | This control covers use of NCTUE data in prescreen lists, not all marketing or public records. | [NCTUE consumer FAQ](https://nctue.com/consumer/)Checked 2026-10-24 | | OptOutPrescreen | Prescreened credit and insurance offers | [Open official route](https://www.optoutprescreen.com/) | Online five-year opt-out; mail the permanent election form for a permanent opt-out | | Follow the current company instructions | Use the official opt-in route | Official route verified. No personal freeze request was tested. No unsupported timing or child eligibility is stated. | [Equifax, Pros and Cons of Pre-Screened Credit Card Offers](https://www.equifax.com/personal/education/credit-cards/articles/-/learn/pros-and-cons-of-pre-screened-credit-card-offers/)Checked 2026-10-24 | ## How do we keep it current? Recheck company procedures every six months and record changes. No freeze was placed or lifted as part of this research. - 2026-10-24 First research edition. Pending rows stay out of public exports. [All dataset changes](https://golowprofile.com/reference/changes) ## How can you reuse this table? [Download CSV](https://golowprofile.com/data/credit-freezes.csv) · [Download JSON](https://golowprofile.com/data/credit-freezes.json) Go Low Profile, Verified consumer freeze routes, version 1.0, verified October 24, 2026. Reference data is licensed under [CC BY 4.0](https://creativecommons.org/licenses/by/4.0/). Link the source and identify your changes. [Reference hub](https://golowprofile.com/reference) · [Data room](https://golowprofile.com/data) --- Go Low Profile is not a law firm and does not give legal advice.